Returns & Exchanges
At YA-MAN, we stand behind our advanced beauty technology; if you are not completely satisfied with your purchase, you may return your device in its original condition within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our dedicated customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the device in its original professional packaging, ensuring all accessories, charging cables, and manuals are included to qualify for a full refund.
- 3.Affix Shipping Label
Attach the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our technicians verify the device's condition, your refund will be processed to your original payment method within 7 to 10 business days.
