Frequently Asked Questions
Everything you need to know about our premium beauty technology.
How do I choose the right beauty device for my skin type?
We recommend browsing our 'Shop by Concern' section or taking our online skin quiz to find the technology—whether RF, EMS, or Ultrasonic—that best suits your individual needs.
Do you offer international shipping?
Yes, we ship our beauty devices worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is the warranty period for YA-MAN devices?
All our electronic beauty devices come with a standard one-year limited warranty covering manufacturing defects from the date of purchase.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return request.
Are the devices safe for daily use?
Most of our devices are designed for regular use, but frequency depends on the specific technology. Please refer to the user manual included with your device for specific treatment schedules.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options at checkout.